Acceptance of Terms

By accessing and using the Online Jingxintang website (“Website”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any of these terms, please do not use the Website.

Product Information

The Jingxintang website provides information about various herbs, herbal products, and related items for sale. We strive to ensure the accuracy of the information provided, but we do not guarantee the accuracy, completeness, or reliability of any information or product descriptions on the Website.

Ordering and Payment

Orders: By placing an order through the Website, you confirm that you are legally capable of entering into a contract and are at least 18 years old.

Product Availability: All orders are subject to product availability. In the event that a product is out of stock, we will notify you and provide options for a replacement or a refund.

Prices: Product prices are listed in the currency specified on the Website. Prices do not include taxes, shipping, or handling charges, which will be calculated and displayed during the checkout process.

Payment: We accept various payment methods as indicated on the Website. Payment is required at the time of placing an order.

Delivery

We offer delivery to addresses within Singapore. Delivery charges are determined based on the member’s status.

Delivery Time: Estimated delivery times are provided on the Website and are for reference only. We are not responsible for delays caused by factors beyond our control, such as customs procedures or transportation delays.

Risk of Loss: The risk of loss or damage to products passes to you upon our delivery to the carrier.

Returns and Refunds

Returns: We accept returns for damaged or defective products. Please contact our customer service within Three days of receiving the product to initiate the return process.

Refunds: Refunds will be issued in the original payment method once the returned product is received and inspected. Delivery charges are non-refundable.

Privacy Policy

We collect and process personal information in accordance with our Privacy Policy, which can be found on the Website.

Intellectual Property

All content on the Website, including images, text, and logos, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from the Website without our prior written consent.

Disclaimer of Liability

We are not liable for any damages, losses, or liabilities arising from the use of products purchased from us. Our liability is limited to the purchase price of the product.

Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the Website after any changes constitutes your acceptance of the modified terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Singapore.

By using the Jingxintang website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, please contact our customer service.